Need to let us know about something?
Use this form to report an issue, request a Council service, provide feedback or lodge a complaint.
What happens after you submit this form?
We'll acknowledge your report within three business days so you know we've received it. We'll aim to respond within 10 business days. If your request needs more time because it's complex or requires further investigation, we'll keep you informed and let you know who is managing your request. If you've reported a safety issue, we'll respond immediately and work to make the area safe as quickly as possible.
For more information about our customer service commitments, response timeframes and complaints process, please read our Customer Service Charter.
