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Food Safety

Registration of Food Business

It is a requirement to register any food business with Council, with the exception of primary food production. Examples include but are not limited to;

  • Bakeries
  • Take Aways
  • Cafes
  • Butcheries

These businesses are registered and inspected randomly due to handling of Potentially Hazardous Foods that can harbour and grow bacteria that lead to food borne illnesses. Such foods include dairy, meat, seafood and some fruit when cut. 

Businesses that only provide pre-packaged, shelf stable foods need only notify Council once of their intentions. This can be done by completing a Notification of Food Business Form.

Once a new food business applies, Council will assess the application in order to establish risk classification. Please refer to Council's Fees and Charges for current fees.

For those undertaking food handling for the first time, or would like a refresher, please contact Councils Environmental Health Officer or follow the link below for “I'm Alert” food safety training. 

Food Safety & Hygiene

Temperature control, hand washing practices and fit out and construction requirements are just some of the factors that may contribute to food borne illnesses or “gastro”. Food related illnesses can impact in more ways than just absenteeism; outbreaks constitute risk to compromised populations such as the elderly, infants and pregnant women.

Salmonella is the most common infection in Tasmania. While  rare, Listeria is very dangerous to at risk populations, and can survive at extremely cold temperatures. Again, the free online training provided at the "I'm Alert" website covers skills and knowledge for creating a hygienic environment to produce safe, suitable and wholesome food.

Food Complaints​

Council takes all food related complaints with utmost seriousness, and are duty bound to undertake thorough investigations. Although rare, outbreaks of food borne illnesses can be managed or prevented through quick intervention, and relevant controls can then be implemented.

Council's complaint procedure involves written detail addressed for the attention of Council's Environmental Health Officer, which can then be documented in Council's register, and promptly followed up. Please be advised that all complaints are bound by Council's confidentiality charter.

There have been a number of updates to the Food Regulation website.

The Food Regulation Activities page has been updated to reflect decisions and outcomes from recent Australia and New Zealand Ministerial Forum on Food Regulation (Forum) and Food Regulation Standing Committee (FRSC) meetings. Please note that activities that have been finalised have been updated and moved to Past activities.

 At the Forum meeting, Ministers endorsed the below publications which are now available on the Food Regulation website:

·          Australia’s Foodborne Illness Reduction Strategy 2018-2021+;

·          Australia’s Foodborne Illness Reduction Strategy 2018-2021+ Consultation Summary;

·          Consultation Summary Report: Review of fast food menu labelling; and

·          the refreshed Policy Guideline on Nutrition, Health and Related Claims.

Useful Links​

I’m Alert – Free Online Food Safety Training Program

This online tool is used to train food handlers on food safety and includes:

  • Sections reflecting the basic food safety principles as outlined in the Food Safety Standards (Eg. Temperature Control, Food Receipt, Food Storage, Hygiene of Food Handlers etc.)
  • Ability to only select the sections that are relevant to your role
  • Interactive tasks and quizzes
  • Printable training acknowledgement form (assists a food business operator and staff to demonstrate skills and knowledge requirements) – click here to view an example
  • Printable certificate (can be displayed within a food business) - click here to view an example
  • "Remind me" option (prompts a user to conduct the training again after a nominated time period)
  • "Notify" option (enables a user to notify others of their completion of the training program)